Shipping policy

Shipping Policy

Processing Time:
Orders are typically processed within 2-5 business days (excluding weekends and holidays). During peak seasons or promotional events, processing times may be extended.

Shipping Rates & Delivery Estimates:
(Coming Soon)

International Shipping:
We ship to select international destinations. Shipping times and costs vary based on location. International customers are responsible for any customs duties, taxes, or fees imposed by their country.

Order Tracking:
Once your order has shipped, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to update.

Shipping Restrictions:
We do not ship to some P.O. Boxes, APO/FPO addresses, or certain restricted regions. If your address is outside our shipping zones, we will notify you before processing your order.

Lost, Stolen, or Damaged Packages:
NAISU is not responsible for lost, stolen, or damaged packages. If you experience an issue, please contact the shipping carrier directly. If further assistance is needed, contact our support team at hello@naisubar.com.

Order Modifications & Address Changes:
Once an order has been processed, we are unable to modify shipping details. Please double-check your shipping information before completing your purchase.

Contact Us:
For further inquiries, please contact our customer support team at hello@naisubar.com.